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Cashflow & Dispute Resolution

The Single-Sheet Review: Turning This Year's Trade Lessons into Next Year's Margin

P.F. Lynch & Co.
The Single-Sheet Review: Turning This Year's Trade Lessons into Next Year's Margin

Photo: Kirsty O'Connor/HM Treasury, OGL 3, via Wikimedia Commons

By early November, many smaller trade firms are looking at a diary that is either thinning out or packed with jobs that must be finished before Christmas. Either way, the last weeks of 2026 are a useful window for a review that most firms never get round to. The aim is not a business plan. It is one page of honest findings and three changes for 2027.

Why one page is enough

Small firms do not need a forty-page strategy document. They need a clear view of what made money, what consumed time and what should be different. A single sheet forces choices. If the review runs to fifteen pages, it will be filed and forgotten by January. If it fits on one page and sits beside the diary, it has a chance of influencing next year's decisions.

Start with the client mix

List the top ten clients by turnover and, separately, by gross margin. The two lists rarely match. A client who provides a large share of revenue but a small share of profit is not necessarily a good client. They may be a concentration risk with a long payment history. Ask which clients generated repeat work, which generated disputes and which generated the most unpaid consultation. Decide whether the mix should be more concentrated or more diversified. In 2027, the target is not more clients; it is better clients.

Check for pricing drift

Compare a quotation from the start of 2026 with one from the end. Look at day rates, material allowances, overhead recovery and the assumptions attached to the price. Has the firm absorbed increases in materials, fuel, insurance and subcontractor rates without adjusting its own prices? Has it continued to use price caveats that no longer reflect the market? Pricing drift is rarely a single bad decision; it is a series of small concessions. The review should identify one rate or one assumption that will change from the first quote of 2027.

Review subcontractor reliability

Subcontractors are part of the delivery system, not a procurement afterthought. For each regular subcontractor, note timekeeping, quality of work, snagging, paperwork and whether they caused callbacks or client complaints. A cheap subcontractor who needs managing twice is not cheap. The review should decide, for each key trade, whether to retain, replace or formalise the relationship. Formalising may mean a written order, a clear scope, insurance checks and payment terms. In some cases, the right decision is to stop using a subcontractor altogether.

Look at van and equipment costs

The van and the tool kit are easy to overlook because they sit outside individual job costs. Add up fuel, insurance, MOT, servicing, repairs, replacement tools and any finance payments. Divide by the number of billable days or jobs to get a rough cost per job. That figure should inform the day rate. The review should also flag any equipment that is costing more to repair than replace, and any vehicle that is no longer suitable for the work the firm actually does. A van does not earn money, but it consumes margin; it deserves a line in the review.

Learn from the cash cycle

Profit is an accounting figure; cash is what pays wages and suppliers. Review the past twelve months for debtor days, late payments, retention releases and disputes. Identify the client or project type that caused the longest delay. Check whether deposits and stage payments were used consistently, or only when a client offered them. Look at the January tax bill and the Christmas slowdown together. The lesson is usually simple: the firm needs cash before it needs profit. A single late-paying client can fund an overdraft; a clear payment schedule can prevent one.

Turn findings into three changes for 2027

Rank the findings by financial impact and ease of implementation. Then choose no more than three changes for 2027. Three is enough to be credible. More than three is a wish list.

  1. Raise the day rate from 1 January 2027. Update the quote template and tell regular clients before Christmas. A rate rise is easier to explain when it is tied to a review, not sprung in April.
  2. Introduce a deposit and stage payments on every job above a set value. State the trigger in the terms and apply it without exception. A deposit is not a sign of distrust; it is a sign that the firm understands cash flow.
  3. Replace or formalise the least reliable subcontractor. Give the decision a date and a named owner. If the relationship is worth keeping, put it on a written order with clear scope and payment terms.

Write the three changes on the same single sheet. Add a review date in April 2027 to check whether they happened. A review that produces no change is just administration. A review that produces three specific changes is a commercial tool.

Conclusion

The end of 2026 is not a time for grand resolutions. It is a time for a clear-eyed look at what worked, what did not and what will be different. One page, five lines of enquiry and three decisions for 2027 will do more for next year's margin than a folder of good intentions.

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